Meet Ximena Bustamante

My name is Ximena Bustamante, and I am the Operations Manager at Mortgage Lounge and Prime Mortgage Capital. I oversee the day-to-day operations of our mortgage company, ensuring the efficient and accurate processing, underwriting, closing, and funding of mortgage loans.

With 20 years of experience in the mortgage industry, including roles in processing, DE underwriting, and management, I have the expertise to effectively address and resolve any issues that arise in our daily operations. My proven track record of managing operations and leading teams to record sales numbers speaks to my dedication and skills.

I am committed to providing an exceptional customer service experience not only to our consumers but also to our operations staff. I handle customer complaints and resolve conflicts professionally, ensuring a smooth mortgage transaction for both the company and our clients.

Join us and experience the difference that a knowledgeable and dedicated team can make.

Welcome to the Mortgage Lounge!